Property Policy
We care about the well-being of our guests, which is why we believe it is necessary to respect certain rules for the well-being of all people.
Any noise that could disturb the rest of the guests of the structure is prohibited between 14: 00-16: 00 and 23: 30-08:00. The use of radio and television is allowed with extreme moderation and, in any case, in absolute respect of the time of silence. It is therefore forbidden to use speakers and radios in common areas.
Please do not waste water and electricity, when you leave the room, in your absence it is necessary to turn everything off.
It is not allowed to smoke any type of cigarette in the rooms.
It is not allowed to consume food and drinks purchased outside the structure in the common areas.
It is forbidden to leave personal rubbish around the facility, it must be thrown into the appropriate rubbish bins.
Pets are accepted, with a supplement of € 30 per day, but some rules must be kept in mind:
- Please remember that every animal must always be on a leash within the estate.
- It is not possible to bring your pet into the pool, in case of droppings it is necessary to collect everything and throw it in the appropriate baskets.
- It is not allowed to leave the animal alone in the room if you move away from the estate.
- Room cleaning will be carried out only if the animals are outside the room. Any damage caused to the property will be charged upon check-out.
It is not allowed to introduce oils, soaps, toys, animals or materials in the hot tubs, as these could damage them. Please pay attention to the remote control of the bathtub, as it is not waterproof, in case of breakage or damage a cost of 250 € will be charged.
Room cleaning will be carried out from 9.00 to 13.30, if the room is not left free the room will not be cleaned.
The structure is not responsible for any theft, personal items must be stored in the appropriate safes, and not left unattended in the common areas.
The structure does not have a 24-hour reception service, the structure will remain open from 8.30 to 15.30 and from 18.00 to 22.30, on the days the restaurant is closed, the structure in the afternoon will remain open until 20.00.
In case of emergency you can contact us at the following number +39 3313852918.
The structure will carry out a bar / aperitif service from 12.00-15.30 and from 18.00-19.30. There is a cost of € 20 for room service.
The keys of the apartments must always be returned to the reception and not left in the room at the time of check-out, in case of loss or non-return there will be a penalty of € 50 to be paid.
It is possible to request an additional cot/crib at the price of 30 €, for children up to 4 years. It is not possible to request single beds.
Breakfast is served from 8:30 until 10.00.
In the pool it is not allowed to dive, scream or use portable speakers for music.
Children must always be supervised by adults, they must never be left alone.
Eating and drinking is not allowed when inside the pool. Access to the swimming pool and solarium will be allowed only at the following times: from 9:00 to 21:00.
During the winter the swimming pool will be closed.
The guest is responsible for any damage caused during the stay. The property reserves the right to charge the credit card the amount corresponding to any damage caused by the guest.
It is not possible to bring external people into the rooms or common areas without notifying the structure, if the rules are not respected the structure will be authorized to remove the guest without refunding any cost of the reservation.
